Due to the amount of coverage Coronavirus is receiving in UK media, we understand that some of you may have some concerns about your travel and social arrangements.
We wanted to reassure our guests and visitors that we are doing everything we can both to keep our facilities clean and the environment here as healthy as possible.
The frequency of cleaning times have been increased for all our public wash rooms and toilets which were all previously cleaned daily. We have antibacterial hand wash in all toilets, bathrooms and kitchens , please use them and wash you hands for at least 20 seconds
We are now also being extra vigilant in the cleaning of handles, flushes and doors.
Unless we are advised otherwise or governments begin restricting travel around the UK, we do not anticipate at this stage that Ceridwen Centre bookings will be affected such that you would need to cancel or change your plans.
On arrival, if you don’t wish to shake our hands, we will not be offended. Your welcome pack has been cleaned with sanitiser. Our card machines, tills and telephones are cleaned also after each use.
Please stop and think before coming to stay with us though if you…..
- have had a recent onset of a new continuous cough and/ or a high temperature
- have travelled to any of the areas affected by Coronavirus / or have been in contact with anyone who has been to an affected area or has the confirmed virus or has symptoms similar to those described above
The current government advice is as follows
“For most people, Novel Coronavirus (COVID-19) will be a mild infection. If you have symptoms of coronavirus infection, however mild, stay at home and do not leave your house for seven days from when your symptoms started. This action will help protect others in your community whilst you are infectious.
“The public has a crucial role to play in containing the spread of the virus, and we are encouraging people to wash their hands more often, and for 20 seconds. Use soap and water or a hand sanitiser when you get home or into work, blow your nose, sneeze or cough, eat or handle food. This advice will help you to protect yourself and others.”
What can you do?
- Follow the NHS guidance on hand washing and the use of a sanitiser.
- Maintain good hygiene practices such as using tissues when coughing or sneezing and disposing of the tissue in a bin.
- Check the government website for advice on the risk level, information about the virus and returning from travel abroad.
As per our terms and conditions we cannot offer refunds for accommodation, However in the case of self isolation because of suspected Coronavirus contagion we will offer rebooking at alternative dates.
If we become aware of any important changes, we will of course let you know and keep you updated. Please also review your insurance to check your cover. If you wish to cancel a booking with us, we can send the cancellation information to you or your insurance company or we would be more than happy to rebook you at a mutually convenient time.
Roger and Simone